Free shipping, returns and exchanges on ALL orders!

Returns & Exchanges

At GenTeal we would like you to be entirely satisfied with your order.  

We have endeavored to make our 2-step return process as easy as possible. 
  1. Download and complete our return form and include it in the box with your return.
  2.  You will then create a prepaid shipping label. To do this you will need the PO # (including the "#") that can be found directly under your contact information on the left side of your packing slip. Click here to generate your return label.  

Once we have received your item, please allow us 1-3 business days for processing.

Thank you for your business!